Important COVID-19 Update

We are happy to say that the pandemic of COVID-19 will not cause any delay in any process of our business. The safety of our employees remains our priority. We are encouraging employees to diligently follow the prevention recommendations from health authorities, such as proper hand washing. We have also prioritized the distribution of hand sanitizer and provided proper safety equipment, such as mask, where appropriate. We are communicating regularly with our employees to ensure they have the necessary facts and tools to deal with this ongoing situation at the workplace, and in their personal lives.

1. Will the deliver impacted by the suspension of postal services?
Due to the current situation on COVID-19, the post department experienced an unusually large number of orders, which disrupted our standard delivery schedule.
For details of the announcement:

USPS:
https://about.usps.com/newsroom/service-alerts/

2. Can I still make returns?
Yes, we are still processing returns. We accept returns within 14 days of receipt. All products are thoroughly inspected and tested before dispatch. Please make sure the return item must be in original shape/packing and working order.

3. Is it safe to receive orders?
For guidance on Coronavirus, please refer to the World Health Organization website.